Shipping Policy
Shipping Rates and Processing Time
Equine Elixirs uses several shipping carriers in order to provide you with the best available shipping rates. Orders are generally processed the same or next business day. All orders ship from our warehouse in Wellington, FL.
Returns
Equine Elixirs is unable to acccept returns due to the perishable nature of the products.
Incorrect And Old Addresses
If you make a mistake and enter an address that requires correction, Equine Elixirs will contact the carrier on your behalf to redirect your order. If the carrier charges a fee for intercepting or redirecting a package already in transit, this is a charge that we regretfully must pass on to the customer. To prevent change fees, please double check your order before submitting and please remove any addresses that are no longer valid from your account details.
International Shipping
If you live in Canada, please contact our Canadian distributor, SLG Equine Distributors, at [email protected] or 613-857-6032.
If you live outside the United States or Canada and would like to place an order, please contact us directly at [email protected] or 561-818-4222.
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